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Misunderstood?

Feel like you are not getting through?

Do you:

  • often have to repeat yourself?
  • frequently have people misunderstand you?
  • experience regular conflict?
  • feel the need to shout to be heard?
  • feel frustrated with co-workers/subordinates?

What could the problem be?

Are you:

  • explaining yourself well enough?
  • using the most appropriate communication medium?
  • careful not to “fight the emotions” of the people you’re trying to reach?
  • perhaps talking too softly or too fast?
  • using foreign or unfamiliar expressions?
  • etc.

Basic Communication Rules

  • Prepare for every communication (consider your objective and your audience)
  • Choose the right communication medium (verbal, e-mail, SMS, skype, etc.)
  • Always be respectful – never communicate when emotionally upset
  • Choose the right time and the right place
  • Use easily understood words
  • Explain (what, why and when)
  • Repeat important things
  • If the communication is verbal: Speak up – use enough volume!
  • Ensure the communication was received by asking for feedback

Also consider this:

  • Don’t just communicate to be understood – Communicate so as NOT to be misunderstood
  • Accept complete responsibility both for understanding and for being understood
  • Wise men talk because they have something to say; fools, because they have to say something
  • Seek first to understand, then be understood
  • Communicationis not Communication if you don’t get any feedback
  • Be positive. Normal people always respond positively to positive stimulus
  • One of the best ways to persuade others is with your ears – by listening to them
  • Advice is like snow; the softer it falls the longer it dwells upon, and the deeper it sinks into the mind – Samuel Taylor Coleridge

Speak clearly, if you speak at all; carve every word before you let it fall – Oliver Wendell Holmes

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